Swedish speaking Technical Support Agent - Barcelona, Spain - JID:7619

Ever thought of moving and working in Barcelona, Spain? Willing to flex your Swedish in a professional environment?

We have the perfect job for you! On behalf our client we are currently searching for a Swedish Speaking Technical Support Agent in Barcelona.

A 5-week training is provided in this permanent full-time contract.

So, what are you waiting for? Send us your CV, and our Recruiters will be in touch!

Responsibilities:

Answer and/or solve technical questions or problems posed by customers via telephone or email or other channels in a friendly and efficient manner.

Identify and analyze the technical issue of the customer by showing active listening and asking clear and concise questions.

Provide good customer service with the aid of high-quality technical knowledge and the technical knowledge gained from the internal training and support systems.

Per each customer, contact gather and document all relevant information into the system to ensure a high level of service is delivered.

Keep up to date with all new developments in the technical area, networks, and consumer electronics relating to the position.

Requirements:

Fluency in Swedish (C1/C2);

Intermediate level of English;

Possess excellent writing and verbal communication skills to simplify technical language for non-technical users;

Demonstrate patience when communicating and solving issues;

Keep up with the latest IT and tech-related trends;

Proactive, self-motivated and a great team player.

On offer:

Permanent full-time contract.

Working hours from 8 to 16.

5 weeks training under contract.

Training start date 31/07/23 and training hours from 8 to 16.

Office based work with a later possibility of working remote.

Know someone looking for their next career move?

At SpotOn Connections, we value the power of personal referrals! We offer an exciting "Refer-a-Friend" initiative, giving you the great opportunity to earn €250 for every successful referral.

Get in touch with us to kickstart your career today!
Multilingualvacancies

Fecha de publicación: 05/08/2023