People Services Hub Advisor
We’re Adevinta, a global leader in digital marketplaces. Our household name brands, including Marktplaats in the Netherlands, mobile.de in Germany and leboncoin in France, reach hundreds of millions of people every month.
We’re all about matchmaking, and our sites help people find whatever they’re looking for in their local communities – whether it’s a car, an apartment, a sofa or a new job. Every connection made or item found makes a difference by creating a world where people share more and waste less.
Our brands are supported by global Tech Hubs in Barcelona, Amsterdam, Paris and Berlin. Their goal is to develop common global products and innovation platforms which all of our brands can use. This means using cutting edge technology to create highly scalable, customisable and secure products and components that free up development time and leverage our access to global data.
What you’ll do & Who you are
People Services Hub Advisor
1- Company Description
We’re Adevinta, a global leader in digital marketplaces. Our household name brands, including Marktplaats in The Netherlands, mobile.de in Germany and leboncoin in France, reach hundreds of millions of people every month.
We’re all about matchmaking, and our sites help people find whatever they’re looking for in their local communities – whether it’s a car, an apartment, a sofa or a new job. Every connection made or item found makes a difference by creating a world where people share more and waste less.
Our brands are supported by Global Teams based in our main Hub in Barcelona and our other global Hubs in Amsterdam, Paris and Berlin. Our local brands are founded on the connections between people, and as an international group we create networks of talented Adevintans who work together towards a common purpose across geographies and disciplines.
2- What you’ll do (SR: Job Description)
? Description of the team
The People Services Hub (PSH) manages all employee service requests, supports administrative and transactional activity and Business Partners and Center of Excellence initiatives.
PSH Advisors are generalists, responsible for all first line queries, transactions and standardised reporting requests. The Advisors are organised by market (e.g. location of the employee submitting a request) or Function (Recruitment and Onboarding). In principle, they respond to queries in English, but if local language is required (e.g. for processing of local forms), the PSH has the ability to provide support in key languages (e.g. Spanish, French, German). If a specific language is not available in the PSH, the People Advisors in the local market will support the PSH Advisor to respond to the query/request.
? Description of the job
Key Responsibilities
Handles 1st line queries
Forwards queries to the right person of contact within or outside of HR (for non-HR queries such as payroll)
Prepares contracts for new employees and addendum
Sets up access for contingent workers
Responsible for Workday administrational tasks
Generates dashboards for standardised reporting
Generates cases for customised report requests
Creates cases to publish or update content on knowledge repositories
Responsible for an overall great employee experience
3- Who you are (SR: Qualifications)
Experience in a shared service environment working with a case management tool
Experience in HR administration and coordination of all elements of the employee lifecycle. Experience with Workday would be a plus
Good written and spoken English as well as one of the following languages: Dutch, German or French
Ability to work beyond the complexities of language, culture and multiple time zones and takes into consideration opinions and contributions of others
Ability to keep track of project milestones and KPIs, respecting timelines and commitments
Ability to solve problems, be proactive and curious to try new perspectives and initiatives
Adaptability, resilience and determination to overcome project challenges, identifying positive aspects in each situation and recovering from the setbacks quickly
Customer focus with experience in a global organisation
This role is global but will be based in Barcelona. As this team will be learning and developing together and as there are many transactions that need to be done in the office, we would envisage that the majority of the week would be office-based (3 days/week), and we might need to work on some holiday days as per rotation.
4- What you’ll get from us (SR: Additional Information)
Competitive compensation package
Opportunity to shape the way we work. Your feedback and opinions are valued at all levels of the organisation
Benefits including stock purchase plan and annual bonus plans
Flexibility to work when and how you want - flexible hours, autonomy to set your own agenda, choice of phone and computer
Smart Working Policy - work remotely some of the time, balanced with time in the office together with your team - between 5 and 45 days per quarter in the office depending on each team
‘Work from anywhere’ weeks - up to four weeks working from anywhere, as long as you have an internet connection!
Career development, including language classes and Adevinta Academies: specialised content built by our experts on Machine Learning, Agile, Leadership and more
Flexible benefits programme (transport, restaurants, child-care, etc)
Free daily breakfast
26 days of holiday
5- Additional Information
Adevinta is an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
If you feel like you don’t meet all of the requirements for this role but are interested, please consider applying anyway. Research suggests that women and individuals from underrepresented groups may self-select out of opportunities if they don’t meet 100% of the job requirements. We strongly encourage people from historically excluded groups to apply and look forward to speaking with you.
Benefits
Competitive compensation package
Opportunity to shape the way we work. Your feedback and opinions are valued at all levels of the organisation
Benefits including stock purchase plan and annual bonus plans
Flexibility to work when and how you want - flexible hours, autonomy to set your own agenda, choice of phone and computer
Smart Working Policy - work remotely some of the time, balanced with time in the office together with your team - between 5 and 45 days per quarter in the office depending on each team.
‘Work from anywhere’ weeks - up to four weeks working from anywhere, as long as you have an internet connection!
Career development, including language classes and Adevinta Academies: specialised content built by our experts on Machine Learning, Agile, Leadership and more
EN: Flexible benefits programme (transport, restaurants, child-care, etc), Free daily breakfast, 26 days of holidayPrograma flexible de prestaciones (transporte, restaurantes, guardería, etc.), Desayuno diario gratuito, 26 días de vacaciones
Adevinta is an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
If you feel like you don’t meet all of the requirements for this role but are interested, please consider applying anyway. Research suggests that women and individuals from underrepresented groups may self-select out of opportunities if they don’t meet 100% of the job requirements. We strongly encourage people from historically excluded groups to apply and look forward to speaking with you.
Adevinta
Fecha de publicación: 12/08/2023