Partner Success Manager

At Sage, we believe face-to-face collaboration drives innovation, so we operate a hybrid model. Youll work three days per week in the office and two days from home.
We are seeking a commercially minded Partner Success Manager to own the post-sale success of our enterprise Embedded Services partners, including large banks, fintechs, and vertical SaaS platforms.
This is a high-impact role at the heart of our business, where youll bridge Sales, Product, and Operations to ensure our partners dont just launch but truly succeed and scale.
Your Mission:
Youll step into partner engagements at the final stage of the sales cycle and take full ownership once deals are signed. From onboarding to long-term growth, youll be the single accountable owner for partner success, driving adoption, value, and performance across the entire lifecycle.
What Youll Be Doing:
Lead structured handovers from Sales and take full ownership post-signature
Define onboarding plans, success milestones, and governance frameworks
Ensure successful launch and scaling of Embedded Services
Enable partners both operationally and commercially to reach full potential
Develop trusted relationships with senior stakeholders across Product, Engineering, Operations, and Commercial teams
Act as the central point of coordination across Sales, Product, Engineering, and Support
Ensure delivery against commitments and timelines
Track partner health, adoption, and performance metrics
Proactively identify risks and lead resolution efforts
Demonstrate measurable value delivered
Identify expansion opportunities and support upsell readiness
Feed partner insights into Product and Strategy to influence roadmap and operating model
Responsabilidades principales What You Bring:
Experience in Partner Success, Customer Success, Account Management, or Strategic Partnerships
Background in SaaS, FinTech, or platform businesses, with enterprise-level partners
Proven ability to influence and build trust with senior stakeholders
Strong commercial and operational acumen, especially in API-led or embedded models
A highly structured, proactive, and ownership-driven mindset
Confidence using data and metrics to guide decisions and conversations
A self-starter attitude-comfortable operating in fast-paced, scaling environments
Nice to Have
Experience working with banks, fintechs, or vertical SaaS platforms
Familiarity with accounting, payroll, or financial ecosystems
Background in consulting or enterprise SaaS
Additional European language (e.g., German, French, Spanish)
Why Join Sage?
Were committed to helping you grow your career without compromising your well-being. Our benefits are designed to support your life-inside and outside of work:
Fully funded medical and dental insurance
Flexible benefits (meals, transport, childcare, training)
Well-being support, including Calm app, counselling & coaching
Work from abroad (up to 10 weeks per year)
Flexible working hours + shorter Fridays and summer days
23 days holiday + volunteering + personal development days
Enhanced parental leave
Financial perks, including stock purchase plan and bonuses
Join us and play a key role in scaling the next generation of Embedded Services working with some of the most innovative partners in the market.
#LI-KL1
Function Product Delivery
Country Spain
Office Location Barcelona
Work Place type Hybrid
Advert Working at Sage means youre supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.
Our colleagues are the best of the best. Its why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential.
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Fecha de publicación: 26/03/2026