Multinational Client Service Technician - based in Madrid
Lets care for tomorrow.
Your ambitions. Your dreams. Your tomorrow.
At Allianz Global Corporate and Specialty SE (AGCS), we are the global leader for insuring corporate and specialty risks in the Allianz Group. Whether its aircraft, satellites, the worlds biggest ships and tallest building, cyber-attacks or climate change impacts, AGCS has the major risks covered when it comes to protecting businesses.
We are looking for a Multinational Client Service Technician based in Madrid, who will focus on a range of corporate and specialty lines of business.
Your Team
At AGCS our multinational client service technicians support the business by capturing and processing policy information; from submissions through to billings and collections. We pride ourselves on delivering excellent customer service and operational effectiveness for our clients.
Based in Madrid and reporting to the Team Leader in Global Client Services, you will provide an efficient administration and processing service to Underwriting, Accounts, Claims, Credit Control and the Brokers/Clients.
The Impact You Will Have
Reporting to the Regional Head of Multinational Ibero/Latin America, you will join the team as a Multinational Client Service Technician, who will take on a portfolio of global programs and be a key contributor to ensure our Multinational service delivery is best in class.
We are looking for someone who is passionate about Multinational and driving and developing a customer centric culture at AGCS and willing to challenge the status quo.
Your responsibilities include reviewing and interpreting source underwriting materials to ensure all information is complete including broker presentation, slips, underwriting files and accounts.
Some of your specific responsibilities could include:
Working closely with the underwriting teams regarding program structure, implementation of the program by giving or receiving instructions with AGCS offices around the world, addressing questions and resolving any issues regarding cover and wording
Ensuring all local policies are issued in a timely fashion and that client expectations are met
Accurately and efficiently populating our IT systems with new and renewed business
Working directly with brokers on a daily basis
Managing own workflow to ensure key performance indicators and service standards are met
What Youll Bring to the Role
Wed like to find someone with a first experience handling the administration of multinational programs, or at least policy administration in the Corporate and Specialty insurance sector.
Native-level Spanish language and fluent English
Excellent verbal / written communication and interpersonal skills
A good understanding of relevant products, wordings, terms and conditions and coverages
Great time management skills, and the ability to review priorities according to need
Data-driven and innovation-minded, you are able to implement new digital ways of working
You work well in a team and remain calm under pressure
27350 | Operaciones | Junior | Allianz Global Corporate Specialty | Jornada completa | Indefinido
Whats in it for you?
Lets care about everything that makes you, you
We are committed to nurturing an inclusive environment where everyone feels they belong. We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working. Please feel free to discuss flexible working arrangements with us.
Lets care for your financial wellbeing
We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension.
Lets care for your opportunities to progress
From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.
Lets care for lifes twists and turns
From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. Weve got your back.
Lets care for our society and our planet
With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients.
Care to join us?
Allianz Global Corporate & Specialty (AGCS) is a global corporate insurance carrier and part of Allianz Group. We provide risk consultancy, Property-Casualty insurance solutions and alternative risk transfer for a wide spectrum of commercial, corporate and specialty risks across 10 dedicated lines of business. Learn more about us by clicking .
Allianz is an equal opportunity employer, and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, sexual orientation or any other protected characteristic. Diversity of thinking is an important part of our company culture.
People with disabilities:
We want to give all our candidates the best opportunity to succeed. If you need any adjustments to be made during the application and selection process, please email agcsglobalcareers@allianz.com
Recruitment Agencies:
AGCS has an in-house recruitment team, which focuses on sourcing great candidates directly. AGCS does not accept unsolicited resumes from agency or search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact managers directly.
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Allianz
Fecha de publicación: 13/06/2023
