IT Service Desk Intern en Barcelona

(Barcelona, España)

Funciones: Your Mission, Should You Choose to Accept It
Ready to be the friendly tech hero everyone at HQ and our hotels relies on? As our IT Service Desk Intern, you’ll be the first point of contact for any tech hiccups, helping our staff get back on track when systems or equipment act up. You’ll dive into tickets, troubleshoot issues, and learn the ins and outs of IT support in a vibrant, international environment. Along the way, you’ll pick up new skills, tackle real challenges, and grow your tech know-how. The team is supportive, cheerful, and always up for a laugh, so you’ll fit right in.

In Case You Don’t Know Who We Are
Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.

What You’ll Do:
Provide friendly 1st line IT support for HQ and hotel staff
Troubleshoot hardware, software, and system issues
Log, track, and follow up on support tickets
Manage IT stock control, updating CMDB & Shipping devices to new users
Assist with system setups, updates, and maintenance
Collaborate with the team to solve problems efficiently
Keep your work organised and accurate, even when things get busy
Learn and grow your IT skills in real-world scenarios Requisitos: What You’ll Have

You’re studying MBO Computer Science or a related field
Some experience in Help Desk or IT support is a plus
You’re cheerful, resourceful, and detail-oriented
You can think analytically and solve problems on the fly
You enjoy working in a team and communicating clearly
English is a must; local language is a nice bonus
A great sense of humour and willingness to learn
Must live in Amsterdam or Barcelona

Fecha de publicación: 19/05/2026