Hospitality and Guest services intern Madrid

(Madrid, España)

Funciones: Calido Flex Living is redefining flexible, high
- end temporary living in Madrid. With 4 new buildings (1, 300 apartments) and a goal of 2, 500 units in Madrid, and planned expansion across Spain, we’re growing fast. We’re part of Dazia Capital, a leading real estate investment and asset management firm in Spain, so opportunites to grow and develop are always available. Why Calido? ??
- Be first! Join the future of urban accomodation and be among the first professionals defining co
- living in Spain.
- Collaborative culture with no rigid hierarchies • ?? Strong values: respect, innovation, entrepreneurship • ?? Real growth opportunities and exciting projectsYour roleAs GUEST SERVICES Intern, you’ll join the reception team, working closely with the building´s General Manager to generate unforgettable residencies for our guests. Your mission ??Be a source of knowledge and solutions for our customers, deliver an outstanding guest service experience, and maximize occupancy through strong customer service. DON´T WORRY, WE WILL GUIDE YOU EVERY STEP OF THE WAY WITH CONTINOUS TRAINING AND FEEDBACK! You will learn to:
- Serve as the primary point of contact for guests, providing information and addressing inquiries regarding services and amenities.
- Navigate reservations systems and customer management systems such as MEWS.
- Understand the operational cycles of both short and long term residencies.
- Learn the art of auxillary income
- how to generate additional sources of revenue.
- Maintain accurate records of reservations and activities and generate reports.
- Assist in planning and executing open houses, social events, and community outreach initiatives. What are we looking for ??????• Fluent Spanish & intermediary level English• Comitment to 3 months of internship (30 hours per week) . • Proactiveness, independence, positive energy and a drive to learn new things and be the best at what you do. • Be mobile! While you will probably be based in one building, you may be asked to move between a few, an opportunity to learn and experience more! • Permission to work in Spain. • Strong communication and organizational skills • Knowledge of the Madrid market is a plus but not a mustWhat we offer ??• Chance to build a unique product in a brand new market in Spain, be the first generation of professionals with a uinique set of skills and knowledge. • Dynamic work environment, working in small teams where everyone has a say. • Learn from the entire team, not just the manager! • Growth and development opportunities• 300 euros per month for expenses. Requisitos: .

Fecha de publicación: 07/04/2026