Fashion Customer Service Representative - German

Teleperformance Spain is looking for Customer Service Representatives, eager to work for a leading Fashion Brand headquartered in Barcelona.

Responsibilities
Receive incoming telephone calls from new and existing customers
Manage customers orders, changes and returns of products and/or services according to ensure timely and accurate product and service delivery
Provide and excellent customer service experience to clients through different contact channels, in order to enhance customer satisfaction, engagement and increase sales
Requirements

Key Competencies
Data accuracy
Attention to detail
Ability to gain immediate credibility and trust
Exceptional communication skills
PC and system literate
Candidate Profile
Confident and enthusiastic.
The ability to work well as part of a team as well as independently
Native level of German
Fluency in English
First class written, verbal and interpersonal skills
Numerate and articulate
Well organised, reliable and thorough
Benefits

What we offer
Full-time contract, 39 hours/week, from Monday to Friday
Salary: 18.000€ gross/year
Individual career paths to grow within the project
We are one of the worlds largest provider of contact center services
Engage in an excellent work environment and team building activities.
Dynamic and international environment
Teleperformance

Fecha de publicación: 24/02/2023