Dutch Biotechnical preSales Consultant

Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.

At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.

Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is looking for a Presales Representative with a high level of French and Dutch to join our team. You would be working on behalf of our client, a world-renowned leader in the field of life sciences known for their high-quality research products. Their wide product range offers solutions for different types of laboratories.

In this exciting role, you would be in close contact with laboratories with the aim of increasing business activities in the selected market area.

Responsibilities
Execute daily outbound phone calls and respond to emails regarding clients inquiries and detect and establish new business possibilities in the selected market areas
Ensure client satisfaction through excellent customer care in every contact throughout the sales cycle.
Proactively detect possibilities of cross-selling and up-selling and establish new business possibilities
Retain and grow the existing base of customers
Interpret customer needs and proactively act to understand those needs
Requirements
Native/advanced level of Dutch with an excellent English level (spoken & written) is required.
A degree in Biology, Biochemistry, Chemistry, Biotechnology, Biomedicine, or similar fields is considered an advantage.
Strong technical aptitude and ability to quickly learn and understand complex scientific concepts.
Ability to work collaboratively with cross-functional teams, including sales, marketing, and product development.
Previous sales experience in managing own sales funnels and being in close contact with clients
Previous experience with analytical instrumentation sales (CMR) and Microsoft Office is desirable
Able to multitask and stay detail-oriented
Knowledge of Business Intelligence tools
Motivation & personality seeking customer satisfaction in a multi-stakeholder environment
Experience working in a lab environment or in service sales
Experience in a call centre environment performing outbound calls
Experience working in a lab environment or in service sales
Benefits
A full-time position with working hours from Monday to Friday
Permanent Contract
Relocation Package
Established a career path to grow within the project
Continuous training and certifications
Dynamic business casual environment with colleagues of all ages gathered in a highly motivated team
Excellent work environment, great colleagues, social arrangements, and personal development
Location

Remote (Work From Home) from Spain

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Fecha de publicación: 12/08/2023