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Janssen is looking for a Deliver D&T Specialist to be hired with a fixed-term contract of 1 year.
This position is accountable for monitoring day to day activities at the 3PL and coordinating quick solutions in case of incidents or urgencies. Also supports the metrics and dashboards controls and analyses.
Essential duties and responsibilities:
The Deliver D&T Specialist will manage compilation and publication of standardized Deliver metrics/dashboards for the south Cluster
Will ensure continuous improvement of our reporting capabilities
Collaborate with EH&S and Quality and Compliance in creation and monitoring of
metrics/dashboards for the south Cluster. Provide support to EH&S to ensuring 3PL is trained and follow
J&J policies. Provide support to Quality in audits and investigation of incidents.
Ensure complete of trainings assigned on time
Will monitor transactional day-by-day distribution activities, to prevent and solve operational issues
with special focus on urgent deliveries. Supervise and monitor all processes in the inbounds from J&J
plants, pick&pack and final distribution to customers, ensuring the completion in time and compliance
Supervise daily stock reconciliation and monitor idoc status. Ensures inventory accuracy
Coordinates with Demand, Quality and Third Party Logistics the destruction of SLOBs products on a timely and compliance manner
Liase with Customer Service and Third Party Logistics to ensure daily pick&pack and shipping will be in line with required production
Daily communication with Planning, Customer Service, Quality Department and Logistics Service Provider to effectively and efficiently support distribution activity
Manage day to day relationship with 3PL analyzing performance, KPIs (On Time Delivery, On Time Shipment, Overage, shortage and damages, etc), costs and compliance
Complaints management trough CRM: Collaborates with CS, QA and LSP to resolve and eliminate incidences and ensure service satisfaction. Monitor and solve logistics incidents on a timely and efficient manner (damage product, late delivery, picking errors, etc.)
Learn to perform Cost to Serve and Financial data analysis for Pharma Spain.
Learn to process Audits vendor invoices and month-end activities to incorporate finance accruals.
Participate on projects as needed. Develop new ideas/ implement with the help of others, and participate in the project teams that improve the service or the cost. As examples:
Weekly root cause analysis with LSP & CS of last week customers complains. Analyze
Sku/agencies/processes that affect OS&D to reduce the future customer complaints and improve the
service
Other local projects at local or cluster/regional level
Johnson & Johnson
Fecha de publicación: 27/04/2023