Cash Collection Team Lead en Barcelona

(Barcelona, España)

Funciones: Lead and manage collection specialist to achieve monthly their personal and team Collection targets around Bad Debt and Cash
in amounts
Monitor the status of our countries' accounts and balances, identify & sort out inconsistencies
Work closely with the other O2C teams to solve invoice related disputes and accelerate payment
Collaborate with Business in negotiations with customers
Give and keep visibility to the Business on their portfolio's Collection status
Where needed, support your team to prepare the litigation file for Legal procedures
Liaise with the Cash Allocation Team to follow
up customers' payments and its correct matching
Lead the team through the implementation of new processes, tools and best practices
Collaborate on EMEA & global projects (reporting, training, process improvement, etc) Requisitos: Understanding of the whole O2C process
Understanding of the legal and contractual recruitment scope
Previous experience in a similar supervisory/managerial role
Dynamic, organized with a methodical approach
Good negotiation and communication skills (spoken and written)
Ability to supervise and motivate a team
Customer focus
Ability to work under pressure to attain company objectives and Cash Collection KPIs
Capable of working in several transformation projects at the same time
Fluent and professional French & English is a must, any other European language is highly valued

Fecha de publicación: 14/05/2026