Business Intelligence Support Intern

Business Intelligence Support Intern

Description -

The Key Objective of Customer Service Delivery Organization is to provide the best Support Experience to all HP customers to drive customer loyalty and make HP Brand stronger. We need to continuously improve our customer support experience while optimizing our operations to support the business profitability and growth.

Our team is managing the Field Direct Business Operational management at ww level, supporting the market operations and leading the operational reviews

The scope of this job will be to support the team in adhoc requirements while developing at the same time tools to allow the team to be as autonomous as possible on this topic.

Using the business knowledge and needs from the team and the understanding of the BI available, support in the development of the current Business Intelligence platform, supporting the Field and Direct strategy.

Job specifics/responsibilities:

Support adhoc requests to deep dive on specific topics, developing specific reporting

Define the best portfolio of tools needed for the team, implement them and support the team management of change.

Working relationships:

Business Operational Management team

RnA team

Market teams

Education (degree) and professional experience required:

Master student in data engineering or Business Intelligence

Or, Engineering student with coding experience

Other requirements:

Strong written and oral communication skills.

Proficient in English.

Personal skills and qualities:

Strong communication skills; Positive can-do attitude; Customer centric approach

Out of the box thinking – able to find solutions

Strong communication and influencing skills; Excellent teamwork skills

Able to apply tools and technology to produce results

Able to understand global business processes and identify impact of change

Passionate about new challenges

Proactive, Problem Solver and Fast Learner

Autonomous. Able to work on own initiative

Technical skills (procedures and documents the employee has to be acquainted with):

Coding knowhow

SQL basic skills

Reporting tool skills (power BI, tableau or similar)

Advanced excel skills

What we offer

Internship agreement between university, company, student

Paid Internship

Flexible schedule for part time (4h/day) for a 9 to12 months agreement.

Lunch in the cafeteria

Love sports? Then take advantage of our sports center (indoor and outdoor); gym, squash courts, tennis courts, basketball courts and with 25+ regular coordinated activities / sports by employees, such as HIIT training, squash, basketball and yoga

A Young employee Network (YEN) which host fun events on a regular basis; such as “beer bust” Fridays at different venues including the beach in the summertime.

We have an onsite Doctor and medical team for our employees, including services such as: nutrition, physiotherapy and general health.

Job - Administration

Schedule - Part time

Shift - No shift premium (Spain)

Travel - No

Relocation - No

EEO Tagline -

HP Inc. is EEO F/M/Protected Veteran/ Individual with Disabilities.
HP

Fecha de publicación: 27/02/2023